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Our Privacy Policy

This Privacy Policy applies to the services and website(s) (“Platforms”) provided by Nourish Limited trading as NOSH, a company incorporated in England and Wales with company number 11676869 and whose registered office is at B03, Bourbon Studios, The Biscuit Factory, 100 Drummond Road, SE16 4DG. (collectively and individually referred to as “NOSH,” “we,” “our,” “us”) who is the controller and responsible for your personal data.
We have appointed a data protection officer “DPO” who is responsible for overseeing questions in relation to this Policy. If you have any questions about this Policy, including any requests to exercise your legal rights, please contact the DPO at

What do we collect?

This Policy explains the way we use the information collected about you. Unless otherwise defined in this Policy, terms used herein will have the same meaning as those defined in the Nosh Terms of Use and Service Agreement. “Personal data” is data that can be used to identify a natural person. During your access and use of our Platforms and services, we collect personal data such as:
We do not collect any Special Categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offenses.
We may also collect personal data and information where required or permitted by any applicable law. We may also collect personal data and information from you when you submit an enquiry, feedback, or email through our websites or other communication channels.

If you provide or allow the collection of personal data of anyone other than yourself, you warrant that you have informed him/her of the purposes for which we require his/her personal data and that he/she has consented to your disclosure of his/her personal data to us for those purposes.

How we use personal data collected and our legal grounds for processing your information

We collect and use the personal data received from you for the purposes listed below and any other related or associated purposes.

Service-related purposes

We collect and use your personal data for the purposes of providing you with the services (on the basis that it is necessary for us to do so for the performance of our contract or if it is in our legitimate interest to do so), such as:

Business purposes

We may also collect and use your personal data for purposes connected or relevant to our business (if it is in our legitimate interests to do so or pursuant to any legal obligation we are subject to), such as:

Business purposes

If you have consented, we may collect and use your personal data for additional purposes such as:

Contacting you

When using your personal data to contact you for the above purposes, we may contact you via regular mail, email, SMS, telephone, push notifications (on your devices) or other means. You may determine the type and manner of information that you will Our Privacy Policy 4 receive from us by adjusting your communication preferences on our Platforms or your device.
You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time. We will only use your data for the purpose it was collected. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.


Cookies are files with small amounts of data that are commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your device’s internal memory.

Our service does not use “cookies” explicitly. However, we may use third-party code and libraries that use “cookies” to collect information and to improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of our service.

Disclosure of Personal data, Disclosure to service providers

We may disclose your personal data with third parties such as:

Disclosure for corporate transactions

We and our affiliates may be engaged in business asset transactions e.g. mergers, acquisitions and transfer of assets. In such circumstances, we may transfer and/or disclose your personal data to facilitate the completion of the transactions.

Other permitted disclosure

We may disclose your personal data as required or permitted by law, e.g., to regulatory authorities, statutory bodies, or public agencies to comply with their requirements, policies, and directives.

We want to inform users that these third parties have access to your Personal data. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

We will not transfer personal data relating to you to a country which is outside the European Economic Area (EEA) unless:

Retention and protection of personal data

We will retain your personal data for so long as we need the personal data for to fulfill the purpose we collected it for, and for our business and legal purposes. We will Our Privacy Policy 6 dispose of or delete such information if it is no longer necessary for us to retain your personal data. We will take reasonable precautions to safeguard your personal data to prevent the loss, improper use, or unauthorized disclosure of your personal data. However, we cannot be held responsible for any safety or security breach (e.g., hacking) that is beyond our control.

When you use our Platforms and services, you may choose to share and upload your personal data to be publicly available to other users. We are not responsible for protecting and may not be able to remove from our Platforms any personal data that you have made publicly available. Please carefully consider any content that you share, upload, release, or communicate through our Platforms and services.

About integrating third-party SDKs

Nosh currently integrates third-party SDKs in order to collect users’ usage behaviour of website features, including: the number of times users click function buttons in a certain period of time, and the path behaviour of users entering key pages.

This collection will not compromise the user’s privacy in any way. This will be used exclusively to optimize the behaviour functionality to improve the user experience.

Your rights

Your provision of personal data to us is voluntary. If you choose not to provide us with your personal data, it may not be possible for us to provide you with access to our Platforms or the services that you require. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. You have the following rights under data protection laws:
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the contact details provided in this Policy.

Changes to our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

This Policy is effective as of October 1st 2022.

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