Bon Appetit revolutionises 24/7 catering for HS2 workers
What’s on this page:
The company
The challenge
Our solution
Why Nosh?
Key Facts:
Number of employees: 1000+
Industry: Construction
HQ: London
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Europe’s largest infrastructure project uses Nosh’s food solution to:
- Fuel its workforce 24/7
- Boost morale and productivity
- Support workers while staying remaining cost-efficient
How did they do it? Keep reading to learn more.
The company
High Speed Two (HS2) is Britain’s new high speed rail line under construction from London to the North-West. It is the largest infrastructure project in Europe and the most important economic and social regeneration project in decades.
Skanska, as part of the Skanska Costain STRABAG joint venture is delivering full detailed design and construction of major tunnels in the approach to the London terminus at Euston station of the Phase One route.
The route length being delivered by the joint venture covers just over 26km, with two 21km long and up to 50m deep tunnels running from the London terminus at Euston station to West Ruislip.
‘Bon Appetit’ manages the contract to cater for 200-500 workers on the Hertfordshire site 24/7.
The challenge
Bon Appetit manages a kitchen and chefs feeding up to 500 workers during day shifts. They recognised operating the facility 24/7 to cater for 200+ night shift workers wasn’t cost-effective.
Catering vans offered alternative services, but couldn’t offer consistency 24/7
Quality, 24/7 availability and Cost were key pillars to a successful project.
Our solution
The existing canteen space would remain accessible for workers when the kitchen is closed out of hours. Nosh identified a dual refrigerator/oven smart-vending solution to store its prepacked meals chilled before heating each within two minutes on selection by a worker. An unattended, self-service solution to provide hot meals 24/7.
From initial discussion, Bon Appetit launched Nosh within 2 weeks.
Nosh would deliver prepacked meals produced at its offsite kitchen facility, and smart vending services. Nosh supported the launch by working with Bon Appetit on pos messaging, encouraging workers to taste the quality, adopting regular use.
Why would you recommend Nosh?
The project has been such a success we’re now considering it the first phase of a much wider opportunity to benefit catering contracts. We haven’t identified a supplier that can match Nosh for quality, and cost efficiency while meeting a 24/7 need.
Bon Appetit is so pleased with staff feedback and the fully managed catering delivery, it is scaling Nosh’s smart vending of prepacked meals to more sites.
Half of all workers tried Nosh within 7 weeks, and growing weekly
After 8 weeks 55 % of workers who tried Nosh returned to enjoy more
The Top 3 most popular winter meals are Thai Green Curry, Spaghetti Bolognese and Smokey BBQ Chicken
Half of orders are enjoyed during kitchen open hours demonstrating Nosh is a 24/7 solution

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